Privacy Policy

1. Scope

This Privacy Policy applies to Dakoli website, mobile app, buyer and seller tools, inquiry and offer workflows, messaging, cart and checkout support, order-related workflows where supported, and customer support operations.

2. Categories of Information We Collect

Depending on use, Dakoli may collect account details, contact data, company/business information, seller/shop profile information, buyer profile information, listing/product data, inquiry and RFQ/Get Quote records, Make Offer records, message content, cart and wishlist data, order-related data, shipping and address details, support records, and policy request records.

Dakoli may also collect device/browser/app identifiers, log and usage data, search and product interaction signals, telemetry events, cookie data, deep-link interactions, and WebView usage context.

3. Sources of Information

Information may come directly from users, from buyer-seller interactions, from device/app/browser usage, from service providers, and from payment/logistics/support partners where applicable.

4. How We Use Information

Dakoli may use information to operate marketplace services, manage sessions and account access, support discovery and communication, enable inquiry/offer/message workflows, support cart/checkout/order operations where supported, assist seller onboarding, provide support, improve platform reliability, and maintain marketplace integrity.

Information may also be used for fraud prevention, security monitoring, abuse detection, compliance obligations, legal recordkeeping, and incident response.

5. How We Share Information

Dakoli may share relevant information with sellers/suppliers when buyers contact, inquire, request quotes, make offers, or place orders. Dakoli may share relevant information with buyers when sellers respond and perform workflow actions.

Dakoli may share information with payment processors, shipping/logistics providers, support vendors, analytics or infrastructure providers, legal authorities where required, and parties in merger/acquisition or corporate transaction contexts where legally permitted.

Dakoli does not state that data is never shared; sharing may occur as needed for marketplace function, legal compliance, and safety operations.

6. Payment Information

Payment-related information may be handled by third-party processors where available. Processor terms and privacy practices apply to processor-handled data.

Unless otherwise stated for a specific feature, Dakoli should not be interpreted as storing full payment card details.

7. Messages, Inquiries, and Offers

Messages, inquiry records, and offer records may be stored and reviewed for support, fraud prevention, compliance checks, dispute review, marketplace safety, and operational quality where applicable.

Users should avoid sharing unnecessary sensitive information in marketplace communication channels.

8. Mobile App Privacy

Mobile app usage may include secure session/token handling, device identifiers, app diagnostics, telemetry, and deep-link routing behavior where supported.

Where checkout falls back to web or WebView, session and cookie behavior may be similar to browser behavior. App Store and Google Play terms may also apply.

If push notifications are implemented, token handling and notification preferences may be processed subject to app and device settings.

9. Cookies and Tracking Technologies

Dakoli may use cookies and similar technologies for authentication, security, preferences, analytics, and marketplace continuity. See Cookie Policy for details.

10. California and US Privacy Rights

Where applicable under California law and other US privacy laws, users may have rights to request access to personal information, request deletion subject to exceptions, request correction, and request portability or related disclosures as required by law.

Where applicable, users may also request to opt out of certain sale/share activities or limit use of sensitive personal information, if those rights are triggered by Dakoli data practices and legal requirements.

Dakoli will not discriminate for good-faith privacy rights requests where required by law. Rights processing remains subject to identity verification and legal exceptions.

11. Other Regional Rights

Users in other jurisdictions (including EEA/UK or other regions) may have additional rights under local law where applicable. Dakoli will handle requests in line with applicable legal requirements and operational constraints.

12. Retention, Deletion, and Account Closure

Users may request account deletion through Contact Us or other support channels. Dakoli may retain records required for legal, tax, accounting, fraud prevention, security, compliance, dispute handling, transaction history, and legitimate business records.

Completed order records, message history, invoices, compliance logs, and backup data may not be deleted immediately due to legal and operational obligations.

This deletion request path should be maintained and discoverable for mobile app store review where account creation is supported.

13. Security

Dakoli uses reasonable administrative, technical, and organizational safeguards. No system is 100% secure, and users should also maintain strong account security practices.

14. Children and Minors

Dakoli is a B2B marketplace and is not directed to children. Dakoli does not knowingly collect personal information from children where prohibited by law.

15. International Transfers

Dakoli supports global trade workflows. Data may be processed in the United States and other jurisdictions where service providers, buyers, and suppliers operate, subject to legal requirements and safeguards where applicable.

16. Changes to this Privacy Policy

Dakoli may update this Privacy Policy to reflect legal, product, operational, or security changes. Updated policy terms may be posted with revised date context.

17. Contact and Privacy Requests

For privacy inquiries, access/correction/deletion requests, or account deletion requests, contact Dakoli through Contact Us and support channels. This Privacy Policy should be reviewed by qualified US legal counsel before launch.