Buyer inspection and document review
Understand available review options, evidence, fee responsibility, and the limits of inspection support.
In this article
Available review options
Products may support no inspection, document review, or third-party inspection. Availability depends on the product, seller, destination, and operational capacity shown in the workflow.
What happens after payment
If review is required, the seller should follow the displayed instructions and must not bypass the inspection workflow. Dakoli may request documents or coordinate a third party before shipment proceeds.
Fees, evidence, and refunds
Responsibility for inspection fees must be confirmed before checkout. A completed buyer-requested inspection fee may be non-refundable if the buyer later cancels. If a review fails or a claim is opened, Dakoli admin reviews evidence and makes the final operational decision.
Tóm tắt tiếng Việt
Kiểm tra tài liệu hoặc kiểm định không tự động bảo đảm hoàn tiền. Dakoli xem xét bằng chứng và quyết định cuối cùng; payout của người bán vẫn bị giữ khi có khiếu nại đang mở.
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Buyer protection and support options may vary by order, supplier, and payment method.
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