Account and security basics
Protect your Dakoli account with secure login habits and careful communication practices.
In this article
Account setup and protection
Use accurate profile information and keep login credentials secure.
Supplier response times may vary. Support options may vary by order, supplier, and payment method.
Security best practices
- Do not share passwords or OTP codes.
- Sign out on shared or unfamiliar devices.
- Review account profile and contact details regularly.
Deletion and retention note
Users may request account deletion. Some records may be retained for legal, tax, fraud prevention, dispute handling, and security purposes where applicable.
FAQ
Is my account 100% secure?
No system is guaranteed to be fully secure, but safe account practices reduce risk significantly.
Can I request account deletion?
Yes. Deletion requests are available, but certain records may be retained where legally required.
Should I share OTP codes with support or suppliers?
No. Never share OTP codes, passwords, or private credentials.
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