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Shipping, customs, and duties

International shipping costs, customs clearance, import duties, and taxes may vary by destination and supplier terms.

What buyers should expect

Cross-border orders often involve shipping timelines, customs checks, import duties, and local regulations.

Supplier response times may vary. Support options may vary by order, supplier, and payment method.

What to confirm with suppliers

  • Ships-from location and shipping method
  • Estimated lead time and transit range
  • Commercial documents required for import
  • Packaging and labeling requirements

Buyer and seller responsibilities

  • Buyer may be responsible for destination-country customs and taxes unless otherwise agreed.
  • Supplier terms may define shipping handoff responsibilities.
  • Dakoli does not guarantee customs clearance or delivery timelines.

Practical checklist

  1. Confirm total landed cost assumptions before payment.
  2. Review import restrictions for your category.
  3. Keep order and message records for support review.

FAQ

Who handles customs and import duties?

Responsibilities may vary by order, supplier terms, shipping method, and destination country.

Does Dakoli guarantee customs clearance?

No. Clearance depends on local laws, documentation, and shipment details.

Can shipping costs change?

Yes. Shipping may vary by destination, weight, timeline, and carrier conditions.

Still need help?

Share your product links, quantity needs, and destination market so support can route your request faster.

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Need more help?

Share more about your issue, and get in touch with our support team.

Marketplace trust guidance

Buyer protection and support options may vary by order, supplier, and payment method.

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