Marketplace support

Contact Dakoli

Reach out for help with product sourcing, supplier onboarding, or marketplace support.

Share your request with as much detail as possible so our team can route it quickly.

Buyer sourcing support

Questions about finding products, contacting suppliers, or preparing a sourcing request.

Seller onboarding help

Guidance for suppliers preparing shop, company, and product information.

Account and policy questions

Help with marketplace account topics, policies, and support routing.

Marketplace trust guidance

Support for safer communication, supplier context, and buyer confidence.

Support routing guidance

  • We review marketplace support requests and route them to the right team.
  • Include product, supplier, order, or account context when available.
  • For direct email, use hi@dakoli.com.

Support request

Tell us how we can help

Add enough context for our team to route your message to the right marketplace support path.

Max 1000 characters. Include product, supplier, order, or account context when available.

Complete the verification before sending your message.

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